my subscription

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Uncle Roastie

• 7 agosto 2020 22:44

avira confirmed I have a valid subscription for 5 devices.  My Account says I have no subscription.  I am trying to install my subscription on a new computer.

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• 

  pascha45

  • 8 agosto 2020 06:58

  Hello Uncle Roastie,

  The community here is a publicly accessible forum, unfortunately we cannot process personal data or license requests.

  Please take a look at the following information and the instructions for installing your license on the new computer.

  https://support.avira.com/hc/en-us/community/posts/360012724897-FAQ-No-valid-license-in-Avira-customer-account-despite-purchase-license-renewal 

  Instructions for installing:

  https://support.avira.com/hc/en-us/articles/360000736865-How-do-I-reinstall-my-activated-Avira-product- 

  With the correct login to your Avira customer account, the purchased license will also be displayed in your customer account under Subscriptions.

  If something is still unclear, please let us know, we are happy to help.

  Best regards and a nice weekend

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