Being charged twice! I have already purchase Avira Pro with "AMAZON" ! Now you charge me too ! Need to speak with a live agent. Do not like your automatic charge when I can save money on AMAZON !
Being charge twice ! I have purchase Avira Pro, for much less from Amazon.
WHY ARE YOUR CHARGES SO MUCH MORE ???
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Hello Brantley,
We are a publicly accessible forum, personal data may not be processed here according to the GDPR. Questions regarding your license or Avira payment processing can only be processed by the support team via your customer account by email in accordance with the GDPR. Thank you for your understanding.
As a Premium customer with a valid licence, you can contact the support team directly for personal discussions:
https://my.avira.com/en/dashboard/support/tabs/support
or
https://support.avira.com/hc/en-us scroll to Contact AviraPlease have a look at the information, maybe you will find a solution there:
FAQ: License renewal and return/cancellation – Official Avira Support | Knowledgebase & Customer Support | AviraBased on your contract documents available to the support team, a satisfactory solution will certainly be found for you.
We are sorry that we cannot allow you to make phone calls here in the forum or make changes to your licence renewal settings.
Best regards
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