Avira keeps removing a game program I have been using over a year

Janice Faulkner Gautreaux

• 27 aprile 2021 06:34

How do I stop Avira from removing my Lords Bot Program fro my computer. I have been using this program over a year. It is linked to a game and uses bots to help get things done. Since this morning my time Avira keeps killing and quarantining the program files. I need this program as it helps me make money. It is not a threat.

Sì 0 No

• 

  pascha45

  • 27 aprile 2021 09:46

  Hello Janice Faulkner,

  Have you tried re-checking the file using the following instructions, see:
  How do I submit suspicious files and URLs to Avira Virus Lab? – Official Avira Support | Knowledgebase & Customer Support | Avira

  Here you will find instructions to exclude files from the scan:
  How do I exclude files or processes from scanning? – Official Avira Support | Knowledgebase & Customer Support | Avira

  If the behaviour persists, please contact us again with details of your installed OS, the version of Avira you are using. We do not have access to your account. We are a public forum.

  Premium customers with a valid license can contact the support team directly:

  • https://my.avira.com/en/dashboard/support/tabs/support
  • Or
  • https://support.avira.com/hc/en-us   scroll down ⇒ Contact Avira

  If anything is still unclear, please let us know, we are happy to help.

  Best regards

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