Wrong email in payment information

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Permanently deleted user

• 18. September 2020 14:22

I just pay one year subscription, unfortunately I mistyped my email address, “g” instead of “h”

Cleverbridge already correct their system and send me the billing information

How can i contact Avira to correct that error or to be refunded?

Ja 0 Nein

• 

  pascha45

  • 18. September 2020 16:51

  Hello Jose,

  You can correct your e-mail address under the following instructions:

  https://support.avira.com/hc/en-us/articles/360000225938-Why-did-I-not-receive-my-purchased-Avira-product- 

  https://support.avira.com/hc/en-us/articles/360006811518-Update-the-email-address-in-your-Avira-account 

  A refund guide:

  https://support.avira.com/hc/en-us/articles/360000744025-Request-a-refund-for-your-Avira-order 

  If something is still unclear, please let us know, we are happy to help.

  Many greetings and a nice weekend

  Ja 0 Nein

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