Real-Time Protection is stopped
Beantwortet
Running Windows 10 Pro latest security updates.
Ever since I purchased Avira a couple of weeks ago I have not been able to start real-time protection I have re-installed rebooted ad nauseum to no effect.
Under Windows Security Providers Avira is turned off and I cannot turn it on. It asks for elevated permissions to start which I give but it does not start.
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Hello Martin,
Did you purchase the licence in the Avira online shop?
Did you install it according to the following instructions?
You did not specify the Avira version. You write about a new installation. Did you follow these instructions (removal and reinstallation)?
Or according to the manual reinstallation?
We are a publicly accessible forum, personal data may neither be questioned nor processed here in accordance with the GDPR:
If the behaviour does not change after the installation as administrator, you can contact the support team directly as a Premium customer with a valid licence for further technical checks of your installation:Where do I receive support for my Avira product? – Official Avira Support | Knowledgebase & Customer Support | Avira
Your installation can be discussed with the support team in a GDPR-compliant manner via email and checked with further applications. Thank you for your understanding.
If anything is still unclear, please let us know, and we will be happy to help.Many greetings and have a nice Sunday evening
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