Avira doesn't work in Windows 10

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Claudio Fenini

• 26. April 2022 14:37

Hello,

Avira doesn't work in Windows 10, does not open for about a month.

In the attached file you can see the error and it says:

An error has occurred AVIRA is informed of this and will find a solution as soon as possible

Close

So far no solution

 

Ja 0 Nein

• 

  pascha45

  • 26. April 2022 17:03

  Hello Claudio,

  Premium customers with a valid licence can contact the support team directly from their customer account under "Support". 

  Here, from the community, a publicly accessible forum, we do not have access to your customer account.

  Have you already made a repair installation?
  Repair your Avira Security for Windows – Official Avira Support | Knowledgebase & Customer Support | Avira

  or an uninstallation and a new installation:
  Uninstallation of Avira for Windows – Official Avira Support | Knowledgebase & Customer Support | Avira

  and then after a reboot (!) a new installation:
  How do I reinstall my activated Avira product? – Official Avira Support | Knowledgebase & Customer Support | Avira

  After that, Avira should work in Windows 10.

  Many greetings

  Ja 0 Nein
• 

  pascha45

  • 26. April 2022 19:06

  Hello Claudio,

  SUPER! We are pleased that it is now working again. Thank you very much for your positive feedback.

  May we ask which application brought about the correction? That would also help other people to question it.

  Unfortunately, you replied via a no-reply e-mail. This is just an e-mail to notify you that you have received a new message. Please only ask and reply here in the forum in the fields provided. Thank you.

  Thank you in advance for your help. 

  Kind regards.

  Ja 0 Nein

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