In case you have the Password Manager app installed on your mobile phone, you can bypass password reset by unlocking the app on your device using face recognition or fingerprinting.
Once your app is unlocked go to Settings and change the master password. This way you will not lose any data stored in Password Manager.
If you cannot use the above workaround, you will need to reset your master password via the Password Manager dashboard.
- Enter your credentials and click Log in.
- Click Forgot Master Password bellow the Unlock button.
- Follow the instructions.