Avira uses email to keep you informed about the latest offers, announcements, account activity and product updates.
Avira affiliates and approved service providers may also send emails about Avira products, services, offers, or promotions.
You should never provide personal, payment, or confidential information to a sender or webpage that you do not know or trust.
Sometimes scammers impersonate Avira
Sometimes, you may receive emails from scammers claiming to be from Avira. These messages may use the Avira name, logo, or other branding to appear legitimate.
Do not rely only on the sender’s display name. Always check the complete email address and inspect the links before taking action.
For more information about fake emails and common warning signs, refer to Cyber scams and how to avoid them.
Approved sender domains
Here is a list of approved Avira sender domains for your reference.
You can use your browser’s search function to check whether a sender domain appears in this list. Press Ctrl+F on Windows or Command+F on Mac, then enter the domain you want to check.
For example, if you received an email from noreply@example.avira.com, search for @example.avira.com.
Approved Avira sender addresses
You may receive legitimate Avira communications from the following addresses:
- @avira.com
- @emails.avira.com
- @darkwebmonitor.avira.com
- @info.avira.com
- @communication.avira.com
- @cleverbridge.com
- @avira-support.zendesk.com
If the sender domain appears in this list, it is an approved Avira sender domain. However, if the email is unexpected or asks you to provide sensitive information, do not click links or open attachments. Verify the message by contacting Avira via the official Avira Support website.
Purchase and order emails
Some purchase or order-related emails may come from @cleverbridge.com, a payment and order-processing provider used for Avira purchases.
If you are unsure about a payment or order email, do not use links or phone numbers in the message. Verify the order in the Avira Account or contact Avira Support
You might receive email notifications about
- Offers from Avira
- Notifications from Avira applications
- Purchase-related information
- Renewal notifications
- Welcome or download emails for Avira products
- Feedback surveys
Report a suspicious email
If you receive a suspicious email that appears to be from Avira:
- Do not click links or open attachments.
- Do not reply or provide personal or payment information.
- Forward the suspicious email as an attachment to spam@avira.com.
- Use your email provider’s Report phishing or Mark as spam option.
- For detailed submission instructions, refer to How do I report a spam or scam email to Avira?.
This guidance is intended as general information. Approved sender domains, service providers, notification types, and support channels may change over time.
If you cannot verify the authenticity of a communication, contact Avira through an official support channel.