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Hello Carlo,
Unfortunately, you are writing here in the Community, a public forum.
Here you will find a guide to the languages required in this Avira Community Forum:
Avira offers support in several languages – Official Avira Support | Knowledgebase & Customer Support | AviraIf your language skills are limited, use an online translation service of your choice.
Our premium customer service, the support team, is available directly in Italian from the customer account.
Here you will find the Avira Community Guidelines:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | AviraIf something is still unclear, please let us know, we will be pleased to help.
Kind regards and have a nice Sunday
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