VPN works on my iMac, doesn't work on my MacBookPro

Completed

Permanently deleted user

• July 16, 2023 14:38

I bought Phantom VPN in early June, and it's worked OK on my iMac (desktop), but it doesn't work on my MacBookPro (laptop). The message says "Unable to Connect, please try again."

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• 

  pascha45

  • July 17, 2023 07:32

  Hello Michael,

  You are writing here in the Avira Community, a public forum, unfortunately we have neither access to your Avira customer account nor to your installations on your devices.
  With the minimal information provided to us, we unfortunately cannot get a picture of your concern. Here you can find the Avira Community Guidelines, see: "How to create a post".

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Premium customers with a valid license, correct registration (and the license reference number) can contact the support team directly from the customer account under "SUPPORT", via email, chat and (partially) phone. Thank you for your understanding.

  We have learned that you have already contacted the support team. 

  Many greetings

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