INSTALLING AVIRA PRIME ON ANDROID DEVICE

Completed

Francois la Grange

• July 29, 2023 13:26

The AVIRA icon does not appear in the google store on my MiBox S. Can you please help

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• 

  pascha45

  • July 29, 2023 15:41

  Hello Francois,

  You are writing here in the Avira Community, a publicly accessible forum, we do not have access to your customer account nor to your installation.
  Here, the publicly accessible Avira Community is unfortunately not a way to contact Avira Support directly.
  See the Avira Community Guidelines:

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Before installing the Avira Version Prime, did you check to see if MiBox S is installable on your Android device and in the Google Store (you didn't provide device details)?
  Here you can find instructions on how to install the Avira Prime version:

  How do I purchase and install Avira Prime on cross-platforms? – Official Avira Support | Knowledgebase & Customer Support | Avira

  Unfortunately, we cannot answer your questions without more information. 
  We were also informed that you have already contacted the support team and asked for a ticket regarding your issue.  You will receive further information from the support team in your self-requested ticket, also to avoid duplicate processing. Thank you for your understanding.

  Best regards and have a nice weekend

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