Using Face ID is not showing Password

Completed

Mikael Nordström

• September 03, 2023 08:05

Hi

 

I use Face ID to login to my Password Manager. It have worked fine, until now

Login with Face ID doesn't show me name and Password of the the Objects in my Password Manager

If I login with the Master Password it works fine

What is the issue?

Rgd's

Mikael

Yes 0 No

• 

  pascha45

  • September 03, 2023 10:09

  Hello Mikael,

  Unfortunately, we cannot answer your question: "What is the issue?" based on the information you have provided us in your post.

  We have neither information about your OS nor your Avira version.
  We do not have access to your account nor to your installation. Especially with PWM, correct information is urgently required.

  Questions about your Avira version and your installation (especially PWM) can unfortunately only be answered by the support team via your customer account by email in accordance with the General Data Protection Regulation, i.e. by email in compliance with GDPR. 
  Here, the publicly accessible Avira Community is unfortunately not a way to contact Avira Support directly.
  See the Avira Community guidelines: 

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Premium customers with a valid license and correct registration can contact the support team directly from the customer account under "SUPPORT", via email, support chat and (partially) phone.

  Thank you for your understanding.

  Many greetings and have a nice Sunday

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