Avira loads black

Completed

Robert Lilly

• September 04, 2023 21:07

Avira was working fine on windows computer.  however a week ago I open app but the box where the passwords should be is black.  I can see setting and the things in border but not passwords

Yes 0 No

• 

  pascha45

  • September 05, 2023 07:27

  Hello Robert,

   You are writing here in the Avira Community, a publicly accessible forum. We have neither access to your customer account nor to your installation. With the information provided to us, we cannot understand your issue. We do not have any information about your OS and your settings, which can only be processed via email in accordance with GDPR.

  The publicly accessible Avira Community is not a way to contact Avira Support directly.
  See the Avira Community Guidelines:

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Unfortunately, questions about your Avira version and your installation can only be processed by the support team via your customer account by email in accordance with GDPR.

  We have been informed that you have already contacted the support team several times and asked them to create a ticket. This ticket you requested was created for you with a ticket number.
  Therefore, it would make sense to continue to contact the support team via your already created ticket with ticket number, also to avoid a double time-consuming processing. Thank you for your understanding.

  Kind regards

  Yes 0 No

Please sign in to leave a comment.