strange file in a strange location
Completed
I found a file named: avira_en_sptl1_1520576173-1671565504__phpws-spotlightaiupsell1-control.exe under my Network Locations. Can I safely remove it?
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Hello Michael,
You are writing here in the Avira Community, a publicly accessible forum. We have neither access to your customer account and your installation, nor information about your OS and your installed Avira version.
The Avira Community is not a way to contact Avira Support directly. See the Avira Community guidelines:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
You are writing here in a publicly accessible forum, personal and installation-related data cannot and may not be requested or answered in this forum in accordance with the General Data Protection Regulation. Questions about your licence or installation can unfortunately only be contacted by the support team via your customer account directly under "Support" by email and processed in accordance with the GDPR. The community will not recommend the removal of a file. Thank you for your understanding.
Premium customers with a valid licence and correct registration can contact the support team directly from the customer account under "SUPPORT": via email, support chat and (in some cases) telephone.
Many thanks for your understanding.
Best regards and have a nice Sunday
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