After updating Windows, the desktop would not load. I had to turn off the Avira firewall and back on!

Answered

Permanently deleted user

• January 12, 2024 17:41

Dear Avira!
Dear Development Colleagues!
This has been a recurring problem for months! Every month after installing Windows Updates, the taskbar does not load. The Avira firewall blocks the updated Windows components. I have to turn Avira firewall off and back on.
Do you fix the problem or should I go back to Glasswire?
THX!

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• 

  pascha45

  • January 13, 2024 10:37

  Hello Sandor,

  You are writing here in the Avira Community, a publicly accessible forum. We have neither access to your Avira customer account nor to your installation.

  Unfortunately, we cannot understand your question: "Do you fix the problem or should I go back to Glasswire?"

  Premium customers with a valid licence and correct registration can contact the Avira support team directly from the Avira customer account under "SUPPORT": by email, support chat and (in some cases) telephone.
  The support team can check your installation and process your request with you by email in compliance with the GDPR.

  Here you can find the Avira Community Guidelines. See: "How to create a post?"

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
   
  Without more detailed information about the installed operating system (with version data + current update) and the exact data of your Avira licence, your question can unfortunately not be answered or even resolved by Support. Thank you for your understanding. 

  Kind regards and have a nice weekend

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