Quarantine; how can I recover all history quarantine files?
Completed
Hi, I have been using a free avira protection, and avira detected some files as a malware, however there are some files that are not a malware, so I want to recover those files that are not visible in quarantine place. Could you please help me to recover all history quarantine files?
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Hello Miguel,
You are writing here in the Avira Community, a publicly accessible forum. We do not have access to your Avira customer account, your installation or your installed OS.
The digital assistant Mark drew your attention to this: "I am here to help, but my assistance is limited to your subscription level." and "If you have an account, please log in for premium support services." A request can be answered with the access data for a licence.
The Avira Community is not a way to contact Avira Support directly. See the Avira Community guidelines:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Unfortunately, questions about your Avira version and your installation can only be handled by the support team via your customer account in accordance with the General Data Protection Regulation, i.e. GDPR-compliant via email.
Below you will find descriptions from the Avira knowledge base & customer support accessible to you:
https://support.avira.com/hc/en-us/sections/360003731438-Quarant%C3%A4ne
and also on virus scans
https://support.avira.com/hc/en/sections/360003731398-Virus-ScansBest regards and have a nice Sunday.
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