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Gabriele Scarpone

• February 16, 2024 09:51

how to create a desktop icon

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  pascha45

  • February 16, 2024 17:09

  Hello Gabriele,

   We informed you that we cannot give you any answers here in the community without a more detailed description. See your first request:

  https://support.avira.com/hc/de/community/posts/22437200399377-licenzes

  Again: Please check your registration, it is important that you are logged in with the e-mail address of the order. This is the only way to make the correct settings in your customer account.
  If you have any questions about the licence and installation, it would be very helpful to provide us with meaningful information so that we can get an idea of your question. If your access data is known and used correctly, the licence should be displayed, should be able to be installed directly and support should also be available. 

  Premium customers with a valid licence, correct registration and the Avira reference number of the contract can contact the support team directly from the customer account under "SUPPORT".

  With detailed information about your installation, we will be happy to help you with your request. Thank you for your understanding.

  Best regards and have a nice weekend

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