VPN server located in Brazil is at a very low speed

Completed

naldo lago

• March 25, 2024 00:31

I have a subscription to Avira Prime I would like to communicate that the VPN server located in Brazil is at a very low speed about 1 megabyte per second

Yes 0 No

• 

  pascha45

  • March 25, 2024 11:48

  Hello Naldo Lago,

  You are writing here in the Avira Community, a publicly accessible forum. We have neither access to your Avira customer account and your Avira installation nor to your installed OS and current update with exact version number.  
  Here you can find the Avira Community Guidelines for your information:

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Unfortunately, questions about your licence or your installation can only be contacted by the support team via your customer account directly under "Support" and can only be processed by email in accordance with the General Data Protection Regulation, i.e. GSPR-compliant.

  Premium customers with a valid licence and correct registration can contact the Avira support team directly from the Avira customer account under "SUPPORT": via email, support chat and (in some cases) telephone.

  We have been informed that you have already contacted the support team.
  You will receive further information in your self-created ticket from the support team.

  Kind regards

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• 

  naldo lago

  • April 14, 2024 14:16

  Unfortunately the problem was not resolved, all the countries I connect to have speeds of up to 1 megabyte.

  Yes 0 No
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  BreakPoint User001

  • June 23, 2024 21:29

  the problem not only in brazil but everywhere.
  Avira vpn pro have servers that are 30 years old
  they have to fix it or we distract the contract

  Yes 0 No

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