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    pascha45

    Hello ck suwarnaraj,

    Unfortunately, we cannot get a picture of your problem with the information provided.

    Here you can find the instructions for the Avira Community, see "How to create a post? ⇒ Details matter"

    Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

    Premium customers with a valid licence and correct registration can contact the support team directly from the Avira customer account under "SUPPORT": via email, support chat and (in some cases) telephone.

    Thank you for your understanding.

    Kind regards

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