Mr S Flynn

Completed

S Flynn

• April 06, 2024 10:05

When using my mobile I log in to my Avira password manager it says ' no internet access'. Internet access is fine, no problems with any other app etc. I does work on my PC.

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• 

  pascha45

  • April 07, 2024 07:34

  Hello S Flynn,

  You are writing here in the Avira Community, a publicly accessible forum. We have neither access to your Avira customer account and your Avira installation, nor to your installed OS and current update with exact version number. Therefore, we cannot understand your issues. Your access data is only stored with Avira Support.
  Questions about your Avira version and your installation can unfortunately only be answered by the
  support team via your customer account by e-mail in accordance with the General Data Protection Regulation, i.e. GDPR-compliant by e-mail. Here you can find the Avira Community Guidelines for your information:

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Premium customers with a valid licence and correct registration can contact the support team directly from the Avira customer account under "SUPPORT": via email, support chat and (in some cases) telephone. 
  Thank you for your understanding.

  Kind regards and have a nice Sunday

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