Avira Files in Quarantine/ could i delete them ?
Completed
I find two files in quarantine:
avira_fr_aps10_3341805884_wv9usolvsptf3m5kcxx5_wdp.exe
and:
avira_fr_aps10_3341805884_cr3mdqc91n6wsmtildv_wdp.exe
Can I delete them without problems?? Thanks a lot.
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Hello François,
You are writing here in the public Avira Community. We have neither access to your Avira customer account and your Avira installation, nor to your installed operating system and the current update with exact version numbers. There are no exact version details for either the Avira licence or the installed OS.
How can your question "Can I delete them without problems??" be answered with your information?Unfortunately, the publicly accessible Avira Community is not a way to contact Avira Support directly. See the Avira Community guidelines:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
The Avira Community is subject to the strict requirements of the General Data Protection Regulation. Unfortunately, questions about your licence, payment processing or installation can only be processed by the support team via your customer account in accordance with the General Data Protection Regulation, i.e. GDPR-compliant by email.
Premium customers with a valid licence and correct registration can contact the support team directly from the customer account under "SUPPORT": via email, support chat and (in some cases) telephone.
It is also helpful to provide details of your troubleshooting attempts.
Here you will find instructions on how to check your message again
Kind regards
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