Pior experiencia com antivirus de sempre
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boa noite, eu tentei fazer o teste gratuito para experimental o avira e coloquei o meu paypal, mas depois fui as minhas assinaturas e subcrições e não apareceu nada , foi como se não tivesse ativado, agora passado uns dias saiu da minha conta 104€ eu não autorizei a subscrição nem me apareceu que estava ativa, peço que me devolvam esse montante pois não pretendo continuar com a subscrição.
O site não deixa ir para a parte de refunds, o char não serve para nada, não entendo, muito fraca esta empresa.
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Hello rafa,
Unfortunately, we are not able to support languages other than English and German on this board. So please be so kind and send us a request in one of these languages.
Our Premium Customer Service is available also for French, Italian, Portuguese and Spanish:
Feel free to start a new post but keep it in English or German. If your language skills are limited, use an online translation service of your choice.
Also, we highly recommend reading our Avira Community Guideline step-by-step:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
There you'll find useful information about our community.
The digital assistant Mark draws your attention to the correct login in the chat if you log in incorrectly. See: "I am here to help, but my assistance is limited to your subscription level." and "If you have an account, please log in for premium support services." A satisfactory answer is only possible with correct registration.
Thank you for your understanding.
Many greetings
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