re-capha-version-5.3.com
Completed
When Chrome is running, several pop-ups appear reporting threats, viruses, trojans, etc.
When scanning with Avira, no threats are detected.
The pop-ups always mention: "re-capha-version-5.3.com"
-
Hallo Giuseppe,
You are writing here in the Avira Community, a publicly accessible forum - an user2user forum.
We have neither access to your Avira customer account and your Avira installation, nor to your installed operating system and the current update with exact version numbers. Neither the Avira licence nor the installed OS have exact version information, this is only available to the Avira customer account after your correct login!Here, the publicly accessible Avira Community is unfortunately no way to contact Avira Support. See the Avira Community guidelines: “How do I create a post? ⇒ Details are important”
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Premium customers with a valid license and correct registration can contact the Avira support team directly from the Avira customer account under “SUPPORT”; by email, support chat and (in some cases) telephone.
Have you used the search engine of your choice to look up descriptions of this message on the Internet?You have already contacted the Avira support team. It would therefore make sense to continue contacting Avira Support with meaningful descriptions of your license and your installation. Only from there is it possible to access your installation and your settings in the ticket you have requested! Duplicate requests only prolong the processing time of the requests.
The Avira Community is subject to the strict requirements of the GDPR and can only be processed in accordance with the requirements of the General Data Protection Regulation, i.e. GDPR-compliant by e-mail with your correct registration via Avira Support. Thank you for your understanding.
Kind regards
0
Please sign in to leave a comment.
Comments
1 comment