Help To Re-Install Purchased Avira Antivirus Pro 36months To New PC

Boon-hin Tan

• October 07, 2019 15:39

Purchased on 22/6/2017 Avira Antivirus Pro 36months (ref: 114404181) & installed on my previous laptop but less than a year on, the old laptop kaput and unable to retrieve anything.

Fine. Bought a new laptop thereafter and totally forgotten about my purchased Avira.

Now after realizing that the license is still running / not yet expired, how to get my purchased licence for my new laptop ? Still unable to open my old laptop to remove the "device" from the license. Am a lost what to do. Please kindly advice. Thank you.

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• 

  pascha45

  • October 07, 2019 17:48
  • Edited

  Hello,

  Please make sure that you are logged in with the access data with which your subscription was purchased.
  See the instructions: https://support.avira.com/hc/en-us/articles/360000736865-How-do-I-reinstall-my-activated-Avira-product- 

  ... remove the "device" from the license: https://support.avira.com/hc/en-us/articles/360001530517-Infosheet-My-Avira-Account 

  file:///C:/Users/pc1/AppData/Local/Temp/MyAviraAccount.pdf
  see B --> Device, see I --> My Devices 

  see M or G --> Support Team  with access  to your contract data and reference number

  Is this answer helpful?
  Kind regards

   

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