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Problem Reinstalling Avira

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5 comments

  • Avatar
    Dominik Klesel

    Hello Ian,

    Do you get the error message on the installation process or afterward? 
    Does the error message appear when starting the program, or at an indefinite time?
    A screenshot of the error message may also be helpful to help you better.

    Best,

    Dominik Klesel

    Avira Customer Service Engineer

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  • Avatar
    Ian

    Hi Dominik

    The error message occurs shortly after I run the installation file. I've attached a screenshot.

    Thanks

    Ian

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  • Avatar
    Dominik Klesel

    Hello Ian,

    please check if the latest .NET Framework is correctly installed at your computer. You can find it under the following link:

    https://www.microsoft.com/en-US/download/details.aspx?id=55170

    Please install it, restart the computer and try the installation of Avira again.

    Best,

    Dominik Klesel

    Avira Customer Service Engineer

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  • Avatar
    Ian

    Hi Dominik

    I've installed the latest .NET framework and restarted, but unfortunately I'm still getting the same error message when I try to install Avira.

    Thanks

    Ian

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  • Avatar
    Dominik Kowalski

    Hello Ian,

     

    Thank you for responding. Our team will investigate this topic. 

     

    Best,

    Dominik Kowalski

    Customer Service Engineer

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