recent purchase

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Permanently deleted user

• February 24, 2020 18:09

I mistakenly purchased Avira.  I didn't realize I already had another antivirus running and have another two years left on that account.  I have tried to call and contact was very poor (static, etc), and I waited for a Tech Supporter for over 2 hours.  I deleted the day after because the two antiviruses were fighting each other.

Please tell me how I can get a refund.

Yes 0 No

• Official comment

  

  Lukas Huptas

  • February 25, 2020 14:39

  Hello Lou,

  If you want a refund please take a look here:

  https://support.avira.com/hc/en-us/articles/360000744025-How-can-I-receive-a-refund-for-my-Avira-order-

  There you'll find all the needed details.

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

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