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Avira icon disappears during the initialisation of Avira

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  • Avatar
    pascha45

    Hello Johan,

    Could you please check if there are any errors reported in the LOGFILES for the date of the incident
    Windows (C): ⇒ ProgramData ⇒ Avira ⇒ Antivirus

    Or whether something is displayed there under LOGFILES under "wmi"

    Or open Avira screen ⇒ Open Antivirus Pro -⇒ Activities

    Since the error occurs with several devices, there should be a message somewhere.
    This would be helpful to submit this behavior to the support team technicians for review.

    Many thanks in advance

    Kind regards

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    Johan Kwaspen

    What I did:

    Uninstall Avira-Prime.

    All references in the registry are cleared.

    Restart laptop

    Avira-Prime reinstalled.

    After initializing, the Avira icon disappears from the taskbar.

    The problem is the 'Avira Service Host', stop and restart this service and then Icon shows in the taskbar.

    Found this in the community:

    https://support.avira.com/hc/en-us/community/posts/360009521758-Missing-Avira-icon-in-Windows-10-taskbar

    Thanks for the response

    Johan Kwaspen

     

     

    Johan Kwaspen

    Belgium

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