Yearly to monthly payments

Completed

Erin Koran

• August 16, 2020 20:27

I'm trying to change the subscriptions from Yearly to Monthly because we don't have the funds available for the yearly however I'm not able to find where to change that and even when I have renewal enabled, it's not letting me change to monthly. Does anyone know how to do this?

Yes 0 No

• 

  pascha45

  • August 16, 2020 21:56

  Hello Koran,

  To make changes to your subscription, personal data is required - bank account, account number, e-mail address ...

  The Community is a public forum, unfortunately no personal data may be processed here in accordance with the GDPR.

  Please submit your request to the Avira Support Team. Your documents are available there and all questions can be processed directly, we have no data here. As a Premium customer with a valid license, you can contact the support team directly.

  • https://my.avira.com/en/dashboard/support/tabs/support  ⇒ Support

  • https://support.avira.com/hc/en-us  scroll down ⇒ Contact Avira

  The following is a guide to help:

  https://support.avira.com/hc/en-us/articles/360007758937-Where-do-I-receive-support-for-my-Avira-product- 

  If anything else is unclear, please let us know, we are happy to help.

  Many greetings

  Yes 1 No

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