subscription not activated

Completed

Permanently deleted user

• August 04, 2020 11:45

my annual subscription has been taken (RS 3356)but my Avira protection has reverted to the free version (i presume).i cant  contact Avira because i haven't got a licence .. my bank statement show that Avira have taken RS 3356 from my account. Cant find ant contact details for Avira home products.. only for business products. i am fuming ..Have been left with no protection on some device  

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• 

  Lukas Huptas

  • August 04, 2020 12:08

  Hello Binesh,

  Please take a look here:

  https://support.avira.com/hc/en-us/community/posts/360012724897-FAQ-No-valid-license-in-Avira-customer-account-despite-purchase-license-renewal

  and here:

  https://support.avira.com/hc/en-us/community/posts/360012731917-FAQ-License-renewal-and-return-cancellation

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Yes 0 No
• 

  Permanently deleted user

  • August 14, 2020 14:00

  i deleet my old account  but yet not activate my account .. please refund my money or activate the product 

   

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