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  • Avatar
    pascha45

    Hello Abdallah,

    Please have a look at the following instructions on unwanted charges for automatic contract renewal:

    https://support.avira.com/hc/en-us/community/posts/360012731917-FAQ-License-renewal-and-return-cancellation 

    Maybe you will find a solution for your problem there.
    If something is still unclear, please let us know, we are happy to help.

    Many greetings and a happy Sunday.

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  • Avatar
    pascha45

    Hello Abdallah,

    You have replied with a "no-reply" e-mail. This is a notification e-mail that is only used to inform you about a new comment in your post. It will also be pointed out to you:
    "You are receiving this notification because you have subscribed to updates to the post.
    Please do not reply to this message. The content in the Help Centre is not updated by e-mail replies."
    Please only insert the answer in the Avira community fields provided, just where you asked your question. Your answer was read randomly. The "no-reply" e-mails are deleted and do not appear in the thread.
    Thank you for your understanding.

    We had read your question and provided the way to your refund in this thread.
    Only you can make the refund, we are not entitled to do so.
    We are a publicly accessible forum, for everyone to see.
    No personal data may be questioned or processed in this forum - Data Protection GDPR.
    The e-mail address for the subscription is known to you by sending the invoice, also the reference number or the transaction code (PayPal).

    If something is still unclear, please let us know, we will be happy to help.

    Kind regards

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