Avira Security Not Opening
I tried opening opening the Avira Security but every time it gives me this message,
"Something didn't work as expected. Avira has been notified and will find a solution as soon as possible."
I use Windows 10 Pro
Computer manufacturer Hewlett-Packard (HP)
Calpella
Intel(R) Core(TM) i5 CPU
Here are the screenshots
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Hello Badr,
Unfortunately, we have not received any information from you about your procedure.
Please describe exactly how you proceeded with which installation, which Avira version?What does your customer account say under subscriptions?
https://my.avira.com/de/dashboard/subscriptions/tabs/plansDid you follow the instructions below?
How do I install a product via My Avira Account? – Official Avira Support | Knowledgebase & Customer Support | AviraPlease have a look at the following information and check your settings.
Issues with the installation – Official Avira Support | Knowledgebase & Customer Support | AviraHave you already performed a de-installation?
Uninstallation of Avira for Windows – Official Avira Support | Knowledgebase & Customer Support | Aviraand then a new installation:
How do I perform a manual reinstallation of my Avira product? – Official Avira Support | Knowledgebase & Customer Support | AviraIf anything is still unclear, please let us know, and we will be happy to help.
Many greetings and a nice weekend
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I'm using the free version
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hi
Same thing happens to me
what should i do?
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Hello,
I'm having the same problem. I can't open Avira, but it will still do scheduled tasks in background. The way I have found to open it is when it prompts whether to scan my computer or not. I used the free version and opted to try the free trial after a scan. The problem persisted after the upgrade process (download, install, restart, etc.). I then uninstalled and reinstalled all of Avira, and restarted my computer. I still can't open Avira via the shortcut or the start menu.
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Hello David,
We are sorry that you are having problems with your installation.
Unfortunately, you did not specify your operating system.You write that you have completely uninstalled Avira free.
If you are still receiving the same behaviour after following the instructions below, it would be advisable to contact the Avira support team. Thank you for your understanding.
Premium customers with a valid license can contact the support team directly:
https://my.avira.com/en/dashboard/support/tabs/support
or
https://support.avira.com/hc/en-us scroll down ⇒ Contact AviraFrom there, checks can be made of your installation procedure and your installation, which we do not have access to here.
If something is still unclear, please let us know, we are happy to help.
Many greetings and have a nice weekend
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I think I found the issue, I uninstalled it and it worked fine, then I had to restart my computer and it happened again. After I shut down the computer and turned it back on, it was working again, then I remembered the first issue happened after my computer restarted to do Windows update so maybe the issue happens if you restart the computer instead of shutting down.
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I am having the same issue with my Avira Prime subscription. Uninstalling and reinstalling Avira Prime has not solved the problem, and it does not appear to be triggered by restarting the computer, either, in my case. I have sent an e-mail message about this issue to the support team.
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Go to Control Panel > Programs > Programs and Features > Right Click Avira > Change > Repair
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I also have this issue. I also have an HP with Windows operating system. I have an Intel core i7.
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My problem surfaces right after installation and reboot. I couldn't get into the GUI. I went to the control panel to uninstall and decided to select the repair option. The Avira GUI now seems to be working.
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Seit Wochen versuche ich, avira security öffnen. Ich bekomme immer wieder zu hören: "Etwas funktioniert nicht. Wir werden das Problem schnellstmöglich lösen." Aber es passiert nichts was soll ich tun
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Hallo Stephan,
bitte überprüfe Deine Zugangsdaten zu dem Konto.
Leider können wir uns ohne nähere Angaben zu Deinem BS und einer genauen Beschreibung Deiner Installation kein Bild zu Deiner Frage machen.
(BS, genaue Versions-Nr., Avira Lizenz - Free oder Pro-Version, Vorgehensweise der Installation usw.)
Mit präzisen Angaben und genauen Informationen werden wir gern versuchen, Dir mit konkreten Antworten behilflich zu sein. Vielen Dank für Dein Verständnis.
Viele Grüße
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