Avira seems to affect chrome

Permanently deleted user

• May 21, 2021 14:02

I inadvertently loaded avira and now chrome has stopped working.  I tried to uninstall but chrome is no just blank screens.  Why and how can i correct this?

Andrew

Yes 0 No

• 

  pascha45

  • May 23, 2021 08:29

  Hello Andrew,

  We are sorry for your inconvenience with the installation.

  Why and how can I correct this?

  Without a detailed description of your installation, we cannot provide any information. We have neither access to your customer account nor to your installation.

  • Which OS is installed on your computer (current update no.)?
  • Which Avira version did you download from where? (Exact details)
  • Did you install Avira?
  • Have you uninstalled and reinstalled Chrome?

  Instructions for de-installation:
  Uninstallation of Avira for Windows – Official Avira Support | Knowledgebase & Customer Support | Avira

  Instructions for the new installation:
  How do I reinstall my activated Avira product? – Official Avira Support | Knowledgebase & Customer Support | Avira

  Instructions for a manual reinstallation:
  How do I perform a manual reinstallation of my Avira product? – Official Avira Support | Knowledgebase & Customer Support | Avira

  
  Please have a look at the community guidelines:
  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
  See: How to make a post.
  Thank you for your understanding.

  If anything is still unclear, please let us know, and we will be pleased to help.

  Best wishes and have a nice weekend

  Yes 0 No
• 

  Chris McFarlane

  • May 25, 2021 22:39

  Just a note to say I had a similar problem. I've been using the free Avira AV for over a decade, and the other day decided to finally upgrade to Prime. All seemed to be okay throughout the system so far, except any pages on the google.com domain (ie. search, docs, etc) are incredibly unresponsive on Chrome (current version, on Windows 10). Browsing any other site is typically smooth, but when I do a google search, there's about a 2-3 second lag between clicking a link or even hovering over one to wait for it to even register as a link. It was so bad, I thought my mouse was buggy or not working! :P  However, disabling both of the automatically-installed Avira plugins (Password Manager & Safe Shopping) fixed that, and now Google searches are smooth. 

  Avira-folk: I wouldn't mind re-enabling those features if you could do a little QA on 'em? ;)

  Chris

  Yes 0 No

Please sign in to leave a comment.