purchased Pro

Completed

Richard Francis

• June 22, 2021 18:02

Hello,

I purchased Pro from one of your emails on 21/06/2921 the cost was .99p, paid through 

Paypal invoice ID 279xxxxxx, email is e-mail adress deleted

Please advise about how to install Pro

Thanks

Richard.

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• 

  pascha45

  • June 27, 2021 13:38

  Hello Richard,

  We have removed the reference number and your e-mail address for your security. Please do not insert personal data in a public forum.

  Unfortunately, you have given inaccurate information about your license, do you mean Avira Pro or Avira Prime?

  Every subscription purchased in the Avira Online Shop is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address.

  Please ensure that you use the correct email address when registering, i.e. the email address that was used to order the license.
  Did you enter the delivery address during the PayPal order process?
  How can I change my delivery email address when purchasing via PayPal? – Official Avira Support | Knowledgebase & Customer Support | Avira

  Here you can find a manual for Avira Pro:

  How do I purchase and install Avira Antivirus Pro? – Official Avira Support | Knowledgebase & Customer Support | Avira

  And here are the instructions for Avira Prime, also with the installation of the different OS:

  How do I purchase and install Avira Prime on cross-platforms? – Official Avira Support | Knowledgebase & Customer Support | Avira

  If something is still unclear, please let us know, we are happy to help.

  Many greetings and have a nice Sunday

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