scam

Completed

Permanently deleted user

• August 18, 2021 18:38

I never ordered your PRO version or premium or whatever the name is...

You tried to take money from my credit card but fortunately it was empty

I am uninstalling your software same second after I finish writing this

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• 

  pascha45

  • August 18, 2021 19:04

  Hello Zoran,

  Please log in to your Avira customer account with the correct email address of your various email addresses. Your ordered licenses ( Avira Pro, Avira Prime) will be displayed there under

  https://my.avira.com/de/dashboard/subscriptions/tabs/plans 

  Each subscription purchased in the Avira Online Shop is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address.

  Questions regarding your license or payment processing can unfortunately only be handled by the support team via your customer account by email in accordance with GDPR.

  Please have a look at the following information, maybe you will find a solution there:

  FAQ: License renewal and return/cancellation – Official Avira Support | Knowledgebase & Customer Support | Avira

  If anything is still unclear, please let us know, and we will be pleased to help.

  Kind regards

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