license purchased, but I have not received the code!

Completed

FRANCESCO OGLIALORO

• August 31, 2021 07:47

I have just purchased a license, but I have NOT received any activation code; on the credit card, the payment has been made, what should I do?

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• 

  pascha45

  • August 31, 2021 08:11

  Hello Francesco,

  If the license was purchased in the Avira online shop, the license will be displayed in your customer account. An activation code will no longer be sent. Each subscription purchased in the Avira Online Shop is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address.

  Activate your Avira license – Official Avira Support | Knowledgebase & Customer Support | Avira

  Please log in at https://my.avira.com/en/dashboard/home in your customer account at https://my.avira.com/en/dashboard/subscriptions/tabs/plans your license will be displayed and can be installed directly from there, see:

  How do I install a product via My Avira Account? – Official Avira Support | Knowledgebase & Customer Support | Avira

  If anything is still unclear, please let us know, and we will be happy to help.

  Many greetings

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