Waiting to get a refund for 5 days
Completed
I purchased the software, antivirus pro, then I found it extremely horrible because;
1.it uses high cpu on startup
2.it doesn't have its own firewall, just relies on and modifies windows 10 firewall.
3.uses as much ram as windows defender.
and I requested a refund in the same day I purchased the 1 year license.
No one has not gotten in touch with me for 5 days !
What are you waiting for, really ? How much day will wait for ?
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Hello Orhan,
It is unfortunate that you are experiencing inconvenience with the refund.
The community here is a publicly accessible forum, personal data can and may neither be questioned nor answered here in accordance with the Data Protection GDPR. Questions about your license or payment processing can unfortunately only be handled by the support team via your customer account by e-mail in accordance with the GDPR. Thank you for your understanding.
Unfortunately, we do not have access to your customer account.
Here you can find the community guidelines:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | AviraYou have also contacted the support team and already created a ticket there.
We regret that we cannot give you any help with your refund from this public user2user forum.
You will receive further information from the support team in the ticket you have opened. Thank you for your understanding.
Best regards
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that's just another way of saying ''we dont care about your refund, and we are happy with our garbage software.''
nevermind the refund, really. that showed me how avira runs its operations unprofessionally.
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