I WANT TO CANCEL MY SUBSCRIPTION, I HAVE BEEN UNUSED FOR MONTHS, AND THEY ARE DISCOUNTING MY AUTOMATIC CARD

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Permanently deleted user

• September 30, 2021 16:02

I WANT TO CANCEL MY SUBSCRIPTION, I HAVE BEEN UNUSED FOR MONTHS, AND THEY ARE DISCOUNTING MY AUTOMATIC CARD

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• 

  pascha45

  • September 30, 2021 17:03

  Hello Abel,

  Please have a look at the information. There you will find a description of how to cancel.

  FAQ: License renewal and return/cancellation – Official Avira Support | Knowledgebase & Customer Support | Avira

  Unfortunately, we do not have access to your customer account. You are writing here in a publicly accessible forum, personal data may neither be questioned nor processed according to the Data protection GDPR. Questions regarding your license or payment processing can unfortunately only be handled by the support team via your customer account by e-mail in accordance with the GDPR.

  https://my.avira.com/de/dashboard/support/tabs/support 
  A cancellation can only be initiated via the support team.

  Thank you for your understanding.

  If anything is still unclear, please let us know, and we will be happy to help.

  Many greetings

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