Discontinue auto renewal

Completed

Patrick Bigoss

• December 18, 2021 22:29

Several months ago I discontiued your software and ended automatic renewals. In fact I was double charged in January and received no refund.

Please return this payment and AVIRA is not authorized to charge my credit cards.

 

Patrick Bigoss

Yes 0 No

• 

  pascha45

  • December 23, 2021 19:43

  Hello Patrick,

  Please have a look at the following information, you might already find a solution there:
  FAQ: License renewal and return/cancellation – Official Avira Support | Knowledgebase & Customer Support | Avira

  You are writing here in a publicly accessible forum, personal data can and may not be questioned or answered in this forum according to the Data protection GDPR. Questions about your license or payment processing can unfortunately only be handled by the support team via your customer account via email in accordance with GDPR. Thank you for your understanding.

  If something is still unclear, please let us know, we are pleased to help.

  Merry Christmas, all the best for the new year and stay healthy.

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