Payment using Visa Card
Completed
Hi Team,
when I try to purchase Avira Prime using my Visa Credit Card it shows that addition 4.57 USD will be charged. May i know if this is for each month or one time payment and why is this charged for Visa card alone ?
Kind Regards,
S.Yuvaraj
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Hello Yuvaraj,
The price set for the Avira Prime license is shown.
We do not know the contracts of your Visa credit card with your bank.
Your bank would have to provide you with information about this.We regret that we are not able to give you any information about the costs of the Visa credit card.
If something is still unclear, please let us know, we will be pleased to help.
Kind regards and have a nice Sunday.
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Do you people what my money or not? I am getting tired of trying to give you my new card number.
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Hello George,
Unfortunately, we cannot understand your request based on the information you have provided.
Here you can find the Avira Community Guidelines:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | AviraYou are writing in a public forum, unfortunately we do not have access to your customer account and the settings for your bank account. Questions and information about the license and billing are only possible via email from the support team in accordance with GDPR.
You have 2 e-mail addresses stored in your Avira customer account. Please log in to your customer account with your access data (e-mail address with the password you selected for this license) with which you previously ordered the license.Here you will find instructions on how to set this up:
Update your Avira payment information – Official Avira Support | Knowledgebase & Customer Support | AviraIf you have any questions regarding the handling of your payment card, please contact the support team. We do not have access to your billing settings. Thank you for your understanding.
Kind regards
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