VPN is not working

Completed

Amro Ali

• April 12, 2022 22:25

I just subscribed in security pro. but VPN is not working!!

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• 

  pascha45

  • April 13, 2022 05:57

  Hello Amro Ali,

  Unfortunately, we can't get a picture with the information provided.
  Here you can find the community guidelines, see:  How to create a post
  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Please log in to your account with the email address you used to order the licence. This is important, you have  2  email addresses in your Avira account, one of them is not yet verified by you. Please check your logins in your customer account.

  If you are logged in with the correct email address and the password you have chosen for this licence, the licence will be displayed in your customer account at
  https://my.avira.com/en/dashboard/subscriptions/tabs/plans

  If it is not displayed there, your access data is not correct.

  Here you will find instructions for VPN Pro:
  How do I upgrade my Avira Phantom VPN Free to VPN Pro after the purchase? – Official Avira Support | Knowledgebase & Customer Support | Avira

  If something is still unclear, please let us know with precise details, we will be happy to help.

  Many greetings

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