Avira Prime monthy subscription
Completed
I didn't find option what I had before that I payed avira monthly 9.99€. Of course it would be cheaper to buy that yearly with the 40% discount but the problem is now that I don't have the money right now to do that.
At the time I didn't have the money suddenly on my bank account, I was told it tries again to get the subscription for the renewal. That was today but now I don't have it and my only option is to pay the yearly subscription, for some reason cannot click it and make "pay" on the one I had before.
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Hello Marko,
You are writing here in a publicly accessible forum, personal data can and may neither be questioned nor answered in this forum in accordance with the Data Protection GDPR. Questions about your licence or payment processing can unfortunately only be processed by the support team via your customer account by e-mail in accordance with the GDPR. Thank you for your understanding.
Unfortunately, we do not have access to your customer account here.If you paid with PayPal, the delivery address has been added? See:
How can I change my delivery email address when purchasing via PayPal? – Official Avira Support | Knowledgebase & Customer Support | AviraWe have seen that you already had contact with the support yesterday.
Please continue to contact support regarding financial processing. We do not have access to your account and this can only be handled by the support team. In addition, we do not have the authorization to change your settings for the financial processing, this can only be done by the support.Thank you for your understanding.
Many greetings and a happy Easter
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Hello Marko,
SUPER. We are glad that you have found a solution. Many thanks for your feedback.
Unfortunately, you replied to a "noreply" e-mail that cannot be posted here in the forum.
If anything is unclear, please let us know, you know the way to us.
Many greetings
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