Charging my account for products I do not have

Completed

Alexander McLaren

• July 26, 2022 14:27

You have once again put products into my account without my permision, you have also increased my payments for1 PC which is all that I have from 35€ to 100€ I have informed paypal and ordered a return off the last Withdrawl and you are removed from my paypal account.

I no longer require your Software and am removing it from my 1 PC !!!

Alexander T. McLaren

Yes 0 No

• 

  pascha45

  • July 26, 2022 15:21

  Hello Alexander,

  You are writing here in a public forum, unfortunately we do not have access to your customer account.
  Questions about your license or payment processing can only be handled by the support team via your customer account by e-mail in accordance with GDPR.

  Here you can find information, maybe you will find your solution there:
  FAQ: License renewal and return/cancellation – Official Avira Support | Knowledgebase & Customer Support | Avira

  If something is still unclear, please let us know, we will be pleased to help.

  Best regards

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