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Avira not installed but is installed

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2 comments

  • Avatar
    pascha45

    Hello Ninja,

    Unfortunately, we cannot understand your request according to your description. We don't have access to your account, so without a detailed description, we can't understand what you're saying.
    Here you can find the community guidelines, see "How do I create a post?"

    Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

    With the exact description of your installation procedure, also exact information about your uninstallation and about your installed OS, we will try to get a picture of your request.

    You are writing here in a publicly accessible forum, unfortunately we do not have access to your customer account and your installation. Premium customers with a valid license and correct registration can contact the support team directly from the customer account under "Support".
    Thank you for your understanding.

    With precise information, we will try to understand your request.

    Many greetings and a nice weekend

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  • Avatar
    Ninja Master

    look I think what happen is I uninstalled Avira  BUT I did not restart my computer. The only things from Avira that are still in my computer are: Avira Sentry Protection SDK and Endpoint protection Service and maybe more. I tried to uninstall them but it just says 

    Operation Could Not be Completed: Access is Denied

    And I just want Windows Defender Back.

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