Automatic Renewals

Completed

Permanently deleted user

• August 01, 2022 17:27

I have just been informed by PayPal that Avira Holding GmbH&Co,KG has charged €34.95 for the automatic renewal of Avira Antovirus Pro. It turns out that I didn't make or give any indication for such a renewal, as you can see in my account that, in addition to not being installed on any of my products, the subscription is INACTIVE. Thank you for returning the amount unduly charged under penalty of being forced to report your conduct.

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• 

  pascha45

  • August 01, 2022 19:14

  Hello Antonino,

  Did you enter your delivery address in the PayPal order?
  You have several (!) e-mail addresses stored in your Avira customer account, which you can also check.

  Please have a look at the information, maybe you will find a solution there:
  FAQ: License renewal and return/cancellation – Official Avira Support | Knowledgebase & Customer Support | Avira

  If anything is unclear, please let us know, we will be pleased to help.

  Kind regards

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