Just end the trial and don't buy.
CompletedI'm not good at English, so I will use Google Translate to answer.
It may take me some time to reply.
I can answer directly.
My name is Hiroki Miyasaka.
The trial will expire, but we will not renew or purchase.
My daughter accidentally took the trial.
I have no intention of renewing or contracting.
My daughter panicked and informed me.
Just a free trial and you're done.
very sorry.
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Hello Hiroki,
You have also contacted support, created a ticket there and already received an answer with instructions.
If you no longer have the instructions in the ticket you created or have accidentally overlooked them, here are the instructions for ending the trial subscription once again.
Disable your Avira subscription renewal – Official Avira Support | Knowledgebase & Customer Support | AviraHere in the community, you are writing in a public forum, unfortunately we do not have access to your customer account or your installation.
Cancellation or termination of the subscription can only be initiated by the customer, we have no authorization and no access to your customer account. If you do not cancel the trial version, it will automatically be converted into a license, a paid version. There is also a note about this when ordering the trial version.Here again are the instructions for cancelling the automatic licence renewal, after which this can be done easily.
Your daughter has ordered the trial version, the cancellation can be made via the account, the email address of the order. Every subscription purchased in the Avira online shop is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address. Unfortunately, questions about the license or payment processing can only be handled by the support team via your customer account by email in accordance with GDPR. Thank you for your understanding.Many greetings and have a nice Sunday
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