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hello I can't install the VPN

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    pascha45

    Hello Robert, 

    You are writing here in the Avira Community, a publicly accessible forum. We have neither access to your Avira customer account nor to your installation.
    Below you will find the Avira Community Guidelines. See : "How to create a post? ⇒ Details matter "

    Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

    Only with your access data, which you entered when ordering, will your subscription be displayed, and you can contact support directly. You have already contacted support. The digital assistant Mark will draw your attention to this:
     "I am here to help, but my assistance is limited to your subscription level."  and  "If you have an account, please log in for premium support services". A satisfactory answer is only possible if you are correctly logged in.

    Premium customers with a valid licence and correct registration can contact the support team directly from the Avira customer account under "SUPPORT": via email, support chat and (in some cases) telephone.

    In the Avira "Knowledge base & customer support", you will find instructions on VPN, including VPN installation:
    https://support.avira.com/hc/en-us/sections/360003731518-VPN

    Thank you for your understanding.

    Best regards

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