I want to cancel suscription
Terminée
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Hello Gonzalo,
Unfortunately, we do not have any information about your Avira version and your installation.
Here you can find the instructions for automatic licence renewal and cancellation:
If anything is still unclear, please let us know and we will be happy to help.
Best regards and have a nice Sunday
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help, i must closed the payment of abbonament.But I don`t Remember the date of account
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Hello Laura,
You are writing here in the Avira Community, a publicly accessible forum - an user2user forum.
We do not have access to your Avira customer account, your Avira licence or the OS installation. The Avira Community is not a way to contact Avira Support. See the Avira Community guidelines:Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
We do not have your Avira subscription, we do not have any documentation on licences, therefore not on your subscription.
The Avira Community is subject to the strict requirements of the GDPR and can only be processed by email in accordance with the requirements of the General Data Protection Regulation, i.e. GDPR-compliant.Premium customers with a valid licence and correct registration can contact the Avira support team directly from the Avira customer account under "SUPPORT": via email, support chat and (in some cases) telephone.
We regret that we are unable to help you with your request. Thank you for your understanding.
Kind regards
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