Cancel my subscription and need refund

Terminée

Permanently deleted user

• 18 septembre 2021 08:37

I want to cancel my subscription and I need refund back. My reference number is: 292960817

Oui -1 Non

• 

  pascha45

  • 20 septembre 2021 11:26

  Hello Mohammad Abdul Rehan,

  Hello

  Please have a look at the answer we have already provided you:

  https://support.avira.com/hc/en-us/community/posts/4406941969297-I-want-to-cancel-my-subscription 

  We cannot cancel your subscription, only the licence holder can do that.
  In addition, you have already contacted the support team several times about this issue.
  It would be very helpful if you could send further questions to the support team. Thank you for your understanding.

  Many greetings

  Oui 0 Non
• 

  Valerie Seidel

  • 14 avril 2022 00:07

  Aren't I the license holder?

  Oui 0 Non
• 

  pascha45

  • 14 avril 2022 06:08

  Hello Valerie,

  Unfortunately, we can't get a picture of your issue based on the information you provided.
  Here you can find the guidelines of the Avira Community "How to create a post".
  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Unfortunately, we can only try to help you with concrete information about your request.

  Here you can find instructions on how to cancel a subscription:

  Cancel your Avira subscription renewal – Official Avira Support | Knowledgebase & Customer Support | Avira

  We have just seen that you have already contacted support and created a ticket there.
  You will receive further information from the support team in your self-created ticket. Thank you for your understanding.

  Many greetings

  Oui 0 Non

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