Is excluding folders available for free Avira?

Terminée

Vicky Chu

• 30 août 2022 12:50

Hi there,

I tried excluding folders of google cloud or onedrive; however, there was nothing happened (not showing options for me to choose folders) when I pressed the button from configuration. Is this feature available for free Avira? Will it work fine if I subscribe prime?

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• 

  pascha45

  • 30 août 2022 15:03

  Hello Vicky,

  Unfortunately, you have not given us any information about the process for which you want to exclude the folders.
  Here you can find the guidelines of the community, see: "How to create a post?"

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Please describe your procedure with precise information, only then can we get an idea of your concern. Thank you for your understanding.
  Here you will find Avira Knowledgebase & Customer Support instructions on how to exclude files and folders from the scan:
  How do I exclude files or processes from scanning? – Official Avira Support | Knowledgebase & Customer Support | Avira
  If anything is still unclear, we will be pleased to help you with your additional precise information.

  Kind regards

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