If your Avira Security installation fails with an error, do the following:
To install Avira Security, the following minimum requirements must be met:
- Operating system: Microsoft Windows 7 Service Pack 1 or higher with the newest updates, hotfixes, and service packs installed
- CPU type: Intel Pentium 4 / AMD Athlon 64 Processor or faster (with support for the SSE2 instructions set)
- RAM: 2 GB RAM or more
- Disk Space: Minimum 2 GB of free disk space (additional space for temporary and quarantine files needed)
- Additional requirements: To install, you’ll need administrator rights, an internet connection, and a web browser.
- Multiple antivirus programs on a system can interfere with each other. Uninstall the existing antivirus program and reinstall Avira.
- Make sure that you have the latest Microsoft updates installed.
- Verify via Windows settings that you have the latest Microsoft updates installed.
Click Start → Settings → Updates & Security → Check for updates. - Install the latest version of Microsoft.NET Framework 4.
Avira installation may fail if your computer has remnants of previous Avira instances. We recommend you clean the system before proceeding with a new installation.
1. Boot your Windows System in safe mode:
2. Make sure your folder options are set as follows.
Click: Start → Control Panel → Folder Options → View → Show Hidden Files and Folders → OK.
3. Delete the following Avira folders if they exist:
- C:\Program Files\Avira
- C:\ProgramData\Avira
- C:\Documents and Settings\All Users\Application Data\Avira
4. Restore the default folder view settings.
5. Restart your computer.
Note
As a premium product user, you can create a ticket at any time via the support page.
As a user of our free products, please contact our Avira Community.